Privacy Policy

Last updated: April 2026

1. Introduction

Dr. Ananya Patnaik ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.ananyapatnaik.com) and the Trail to Triumph program.

2. Information We Collect

Personal Information:
• Name, email address, phone number
• Payment information (processed securely through PhonePe)
• Your child's age, diagnosis, and developmental history
• Information you share in coaching sessions and community forums
• Feedback and testimonials

Technical Information:
• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:
• Deliver the Trail to Triumph program and coaching services
• Process payments and send invoices
• Send program updates, newsletters, and promotional content
• Provide customer support and respond to inquiries
• Improve our services and website
• Comply with legal obligations
• Personalize your experience
• Conduct research and analytics

4. Legal Basis for Processing (GDPR)

If you are in the EU, we process your data based on:
• Your consent (for marketing communications)
• Contractual necessity (to deliver the program)
• Legitimate interests (to improve services)
• Legal compliance

5. Data Sharing & Third Parties

We do NOT sell your personal information. We may share data with:
• Payment processors (PhonePe) for secure transactions
• Email service providers (Mailchimp) for newsletters
• Hosting providers for website infrastructure
• Legal authorities if required by law

All third parties are bound by confidentiality agreements.

6. Data Security

We implement industry-standard security measures including:
• SSL encryption for all data transmission
• Secure password storage
• Regular security audits
• Limited access to sensitive information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking

We use cookies to:
• Remember login information
• Track website usage analytics
• Personalize content
• Enable essential site functionality

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Your Rights & Choices

You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability (receive data in standard format)
• Withdraw consent at any time

To exercise these rights, email [email protected] with your request.

9. Retention of Data

We retain your data for as long as necessary to:
• Deliver the program
• Fulfill legal obligations
• Resolve disputes

After program completion, we retain data for 2 years unless you request deletion. You can request deletion at any time.

10. Children's Privacy

Our services are designed for parents and caregivers, not children. We do not knowingly collect information directly from children under 13. If we become aware of such collection, we will delete it immediately.

11. International Data Transfers

Your data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

12. CCPA Compliance (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to know what personal data is collected
• Right to delete personal data
• Right to opt-out of data sales (we don't sell data)
• Right to non-discrimination for exercising CCPA rights

To submit a CCPA request, email [email protected].

13. GDPR Compliance (EU Residents)

If you are in the EU, you have rights under the General Data Protection Regulation (GDPR):
• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

To exercise these rights, contact [email protected] or our Data Protection Officer.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

15. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of updated policies.

16. Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]
Website: www.ananyapatnaik.com

We will respond to all privacy requests within 30 days.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.